Systems Division Support

Please see video and steps for logging into SF Employee Portal  These instructions assume that you have already registered for Multi-Factor Authentication...

Overview: These steps and video are designed for users who have already setup Multi-Factor Authentication (MFA) and need to update their Password, Email Add...

Please see the following video and steps for current users that have never registered for Multi-Factor Authentication (MFA) Overview The...

The video and instructions are intend for New User first time log in. Overview The City and County of San Francisco is using an Active Direc...

What is cache and why should I clear it? Each time you access a file through your web browser (Firefox, Chrome, etc.), the browser saves (i.e. caches) da...

A labeled back button above the Navigation Collection is now available in PeopleSoft, allowing you to navigate back to the previously visited item.  For exa...

Opening multiple windows or tabs within a window and leaving a window or tab idle (no user activity) will time out your session in the middle of a transacti...

The system features below require that you enter your Citywide Active Directory (CWAD) password even if you are already logged into the SF Employee Portal. ...

The SF Employee Portal provides employee access to various self-service functionality, including the ability to view and update personal information, obtain...

Purpose of this Article: Information on how to configure browser to allow pop ups. Audience: All Users Author: Training Version/Update Date: 2.0 / 06/02/2020