This job aid provides step-by-step instructions on how to log into the SF Employee Portal for the first time as a Person of Interest (POI) and access your online training.
SF Employee Portal first-time login as a POI
Step 1. Visit the SF Employee Gateway and click the SF Employee Portal tile.
Step 2. Enter your assigned POI #, review the Terms of Service and Privacy Policy, and click the Agree & Sign In button.
If you did not receive your POI # or have forgotten it, please contact the Department of Technology (DT) Service Desk at 628.652.5000.
Step 3. Enter your temporary Password and click Continue.
Contact DT’s Service Desk if you did not receive your temporary password or have forgotten it.
Step 4. You will need to select an additional identity verification method. Select one of the available Multi-Factor Authentication (MFA) options. You will use your selected MFA method the next time you log into the SF Employee Portal.
Once you complete the MFA registration process, you will automatically be prompted to change your assigned temporary password to a password of your choice.
Step 5. Change your password by entering your Current Password (assigned temporary password) and New Password (password of your choice). You will see a check mark appear as you meet each password requirement. You must meet the list of requirements in order to proceed.
Enter your preferred password again in the Confirm New Password field and click the Submit button to save your password change.
Contact DT’s Service Desk if you encounter password issues.
Step 6. You will receive a password update confirmation. Click the Login button to log in using your new password and MFA option to proceed to the SF Employee Portal.
See the next section to proceed to the SF Employee Portal to access and launch your online training.
Accessing and launching your online training.
There are two ways to access your online training on the SF Employee Portal.
Option 1: Access your online training through the My Learning slideout. Accessing courses through this option allows you to launch incomplete courses and print available completion certifications.
Step 1. Click your My Learning slideout to see a list of your pending and completed courses.
Step 2. You will see two tabs under your My Learning slideout.
- Current Learning – lists enrolled courses you have not completed (not started or are still in progress). Click the Launch button for the course you wish to launch.
- Completed Learning – lists courses you have completed. You can also access and print available completion certificates from this tab.
Option 2: Access your online training through the SF Learning Work Links tile. Access through this option allows you to:
- Launch incomplete courses
- Relaunch completed courses
- Print available completion certifications
Step 1. From your My Links tab, go to the Work Links sub-tab and click the SF Learning tile.
Step 2. Click the My Learning tile to access your list of courses.
Step 3. Your My Learning page displays two tabs.
- Current – lists enrolled courses you have not completed (not started or are still in progress). Click Launch for the course you wish to complete.
- History – lists your completed courses. In addition to printing available course completion certificates, you can also relaunch some completed courses.
You have successfully learned how to log into the SF Employee Portal for the first time and access your online training.
Questions?
Reach out to SF Employee Portal Support if you have questions about POIs logging into the SF Employee Portal for the first time and accessing their online training.
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