Purpose of this Article: This solution article provides step-by-step instructions on how to clear browser cache, disable pop-up blocker, and enable cross-site tracking on your Firefox web browser.
Audience: Employees using SF Employee Portal self-service features
Author: Alexis Cruz Eusebio
Version/Update Date: 1.0 / 7/8/2021
This solution article provides instructions on how to set up your mobile device’s Firefox browser to access SF Employee Portal self-service features.
Provided are step-by-step instructions on the following browser setups:
- Clear browser cache
- Disable pop-up blocker
- Enable cross-site tracking
1. Clear browser cache
- On your Android, iPhone, or tablet, open the Firefox app
- At the bottom right, click the icon for more functions
- Click Settings
- Click Data Management
- Browsing History, Cache, and Cookies should be on
- Click Clear Private Data
2. Disable pop-up blocker
- On your Android, iPhone, or tablet, open the Firefox app
- At the bottom right, click the icon for more functions
- Click Settings
- Block Pop-up Windows should be off
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3. Enable cross-site tracking
- On your Android, iPhone, or tablet, open the Firefox app
- At the bottom right, click the icon for more functions
- Click Settings
- Click Tracking Protection
- Enhanced Tracking Protection should be off
- Protection Level should be Standard (default)
Questions?
- Configuring Web Browser: Contact your Department IT
- Training Resources: Reach out to SF Employee Portal Support