Purpose of this Article: This solution article provides step-by-step instructions on how to clear browser cache, disable pop-up blocker, and enable cross-site tracking on your Chrome web browser.

Audience: Employees using SF Employee Portal self-service features

Author: Alexis Cruz Eusebio

Version/Update Date: 1.0 / 7/8/2021

 

This solution article provides instructions on how to set up your mobile device’s Chrome browser to access SF Employee Portal self-service features.

Provided are step-by-step instructions on the following browser setups:

  1. Clear browser cache
  2. Disable pop-up blocker
  3. Enable cross-site tracking

 

  1. Clear browser cache
    1. On your Android, iPhone, or tablet, open the Chrome app
    2. At the bottom right, click the icon for more functions
    3. Click History and you will reach the Clear Browsing Data page
    4. At the top, choose a time range. We recommend you select ‘All Time’
    5. Next to Cookies, Site Data and Cached Images and Files, boxes should be checked
    6. Click Clear Browsing Data

 

  1. Disable pop-up blocker
    1. On your Android, iPhone, or tablet, open the Chrome app
    2. At the bottom right, click the icon for more functions
    3. Click Settings
    4. Click Content Settings
    5. For Block Pop-ups, select ‘Off’

 

 

 

  1. Enable cross-site tracking
    1. On your Android, iPhone, or tablet, open the Chrome app
    2. At the bottom right, click the icon for more functions
    3. Click Settings
    4. Click Default Browser
    5. Click Open Chrome Settings
    6. Allow Cross-Website Tracking should be on

 


Questions?