The SF Employee Portal provides employee access to various self-service functionality, including the ability to view and update personal information, obtain pay and benefits enrollment information, submit expense reimbursements, report time and absences, and access learning opportunities.
The following sections will introduce you to the most frequently used features of the Portal.
Logging into the SF Employee Portal
If you are logging into the SF Employee Portal for the first time, you will need to complete the initial login process for Identity and Access Management. See the New User First Time Login article available in our solution center for first-time login instructions.
A video with step by step instructions on completing the initial login process is also available by, click the image below or use the following web address: https://www.youtube.com/watch?v=cKVkaPFgfLs.
New Registration for Multi-Factor Enrollment and
After your initial login, follow the steps below to navigate to the SF Employee Portal.
Step 1: Visit www.sfgov.org/sfemployee. This web address takes you to the SF Employee Gateway. Select the SF Employee Portal tile.
Step 2: Enter your DSW#, password, and accept the City & County of San Francisco Terms of Service and Privacy Policy.
Step 3:
Enter your secure code or respond to your security questions. Trust the device to skip this security challenge for 30 days. Click the Verify button to proceed and you’ll land on the SF Employee Portal.
Top menu options
You will land on the SF Employee Portal after logging in. There are three menu options at the top of the Portal. Details about the HOME menu is provided in the Exploring the homepage section of this document.
Emergency Response
The EMERGENCY RESPONSE menu provides links to forms related to emergency response, such as the ICS 214 Timekeeping form and ICS Form 213RR Goods & Services Request form.
User Access & Support
Clicking USER ACCESS & SUPPORT will take you directly to the Solution Center of the SF Employee Portal site, where you can review solution articles and submit requests for the SF Employee Portal Support team.
Exploring the homepage
The Portal homepage is where you can view your personal information and access other self-service features, such as viewing your pay statements, updating your direct deposit information, and submitting expense reimbursement requests. This is also the page where human resources, payroll and finance staff can access the SF Employee Portal Support systems to perform business functions.
Slideouts
On the left-hand side of the Portal is a column of slideouts containing your information. The sections below review what you can see or update from each slideout.
My Information
Click the MY INFORMATION slideout to view your information. You can update personal and contact information by clicking the pencil icon.
It is important that employees keep their contact information current at all times, since this information is critical in the event of an emergency.
Please note some editable fields, such as address are inaccessible for updates during payroll processing. Confirm with your Department HR what supporting documents they require before updating your information.
For updates to your Business Email address please contact your HR Representative.
My Pay
Click the MY PAY slideout to view your most recent pay information. Click the VIEW MY PAY link to view your prior pay statements.
The SF Employee Portal is the primary method of obtaining pay statements
Click the Check Date you wish to view or print.
My Time
Click the MY TIME slideout to view your absence balances. If you enter your time and absence on the Portal, you will see an ENTER MY TIME link to complete your Timesheet.
My Benefits
Click the MY BENEFITS slideout to view your benefits enrollment information.
My Learning
Click the MY LEARNING slideout to view and launch your planned courses and print completion certifications directly from the Portal.
You can also access your Learning homepage by clicking the SF LEARNING button at the bottom of each tab to explore other SF Learning self-service features, such as enrolling into other courses.
Portal Carousel
The Portal contains a carousel where employees can read rotating articles about upcoming events and new functionality.
Lower Tabs
Across the middle of the Portal page are tabs for MY LINKS with sub-tabs, and ALERTS. Some users may have the MY TEAM tab, which lists direct reports based on position information.
My Links
MY LINKS contains sub-tabs for your WORK LINKS, EMPLOYEE LINKS, and MANAGER LINKS
Work Links
WORK LINKS is the default sub-tab under MY LINKS and provides you quick access to SF Employee Portal systems to complete your daily tasks.
All other SF Employee Portal systems under WORK LINKS are based on your functional responsibilities and are accessible only within the City network.
SF Learning, the City’s learning management system, is available to all employees, and is accessible both inside and outside of the City network
Employee Links
The EMPLOYEE LINKS sub-tab contains additional self-service features you can access anytime anywhere.
Examples of self-service features include:
- Payroll & Compensation – viewing or printing W-2/W-2c forms, and updating direct deposit and tax information
- Time Reporting & Absence – available to Self Service Time Entry departments, employees can report their own time and absence
- Expense Requests – request and manage expense reimbursements
- Expense Authorizations – request and cancel expense authorizations
- Cash Advances – create/manage and delete cash advance requests
- Benefits – online benefits enrollment available during the Health Benefits Open Enrollment period
Manager Links
The MANAGER LINKS sub-tab contains links to manage processes related to the approval of time entry (for Self Service Time Entry departments) and expense requests
Alerts
The ALERTS tab contains important announcements, such as system downtime and unavailable features.
Signout
Remember to click SIGNOUT on the upper right-hand corner of the page when you are done to ensure you are completely logged out of the SF Employee Portal.
For more information
Please contact the following if you have questions about:
- Logging into the SF Employee Portal – Please review see the solution articles below for step-by-step instructions and contact your Department IT unit or the Department of Technology Help Desk at (email) if you have any trouble logging in
- Pay-related information and absence balances – Please review the Payroll section of the Portal solution center and contact your Department Payroll staff for specific questions
- Personal data, or Department-specific policy and process – contact your Department HR office
- SF Employee Portal self-service features – reach out to the SF Employee Portal Support team