Open Problems as of 1 p.m. November 23

 

 

 

Problem Impacted roles Date Identified Status
Description: Error message while searching items on the express Item Entry page

 Workaround: Do a search on a specific H-item, add quantity, and add to the cart and save for checkout 		Requisition Processors 10-Nov Under Investigation
Description: UI Issues with Self Service Features - Problems with Zooming

 Workaround:  zoom out by adjusting your zoom percentage or simultaneously clicking the Ctrl and - (minus) button 		Self Service Users 10-Nov Under Investigation
Description: Expense approvers receive budget check error after changing chartfields on an employee expense reimbursement request

 Workaround: Expense Authorization Approver deny the Expense Authorization with a comment to the Requestor to create a new Expense Authorization with the correct chartfields (EA Approver to list the specific Chartfield values in Denial Comment) 		Expense Approvers 8-Nov Under Investigation
Description: Cannot modify any End dates through Grants>Awards>Modify End

 Workaround: To extend an Award: Navigate to: Grants> Create / Modify Award. Open the Award and change the end date.
To extend a Contract: Navigate to Customer Contracts>Create / Maintain Contract. Open the Contract and change the end date.
 To extend a Project: Navigate to Project Costing>Create / Maintain Project. Open the Project and change the end date. 		Grants Management Processors and Approvers 8-Nov Under Investigation

 

 


Resolved Problems as of 1 p.m. November 23

 

 

 

Problem Impacted roles Date Identified Date Resolved
Description: Issue with inbound ASN

 Workaround: None 		PO Processors 10-Nov 16-Nov
Description: eSettlement - Supplier Creating Invoice Error

  		Suppliers 12-Nov 16-Nov
Description: SF City Partner Bidders & Suppliers unable to access SF City Partner site after first time login/setup using Safari browser

  		SF City Partner Bidders & Suppliers 8-Nov 12-Nov
Description: Request Information button does not display for Fluid Requisition Approvals
  		Requisition Approvers 8-Nov 12-Nov
Description: DPH did not receive ASN Receipt files from 11/6/2020

 Workaround:  		DPH 10-Nov 10-Nov
Description: SF City Partner Bidders & Suppliers unable to view/access any sourcing events in Bid Opportunities section of SF City Partner site when using Safari browser
  		SF City Partner Bidders & Suppliers 8-Nov 10-Nov
Description: Incomplete search results for OCA Requisition Buyer Assignment

  		Purchase Order and Requisition Processors 8-Nov 10-Nov
Description: Requisitions cannot be entered or edited due to Peoplecode compile error in ePro Requisition
  		Requisition Requesters 9-Nov 9-Nov
Description: When executing nVision report, the process completed but it did not populate the report

  		nVision report users 8-Nov 9-Nov
Description: Unable to upload/attach file to run control for AR Deposit Uploader

  		Department Revenue Accountants 8-Nov 9-Nov
Description: SF City Partner Bidders cannot attach files to public events

  		SF City Partner Bidders 8-Nov 9-Nov